Privacy Policy for Sreema Enterprise

Effective Date: 22 October 2024

Sreema Enterprise ("we", "our", or "us") is committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and protect the information you provide when using our mobile application ("App").

1. Information We Collect

In order to provide you with the best service and sales management features, our App may collect the following information:

GPS Location Tracking:** We collect your GPS location data to optimize route planning and provide location-based services. This tracking may continue even when the app is running in the background.
Mobile Number:** We collect your mobile number for user verification and communication purposes.
Camera Access:** The App may require access to your camera to capture images for better product management and sales documentation.
Contacts Access:** We access your phone contacts to streamline communication with clients and contacts within the app, allowing for efficient sales management.
Other Data:** We may collect additional information like device information, usage patterns, and other related data to improve our services.

2. How We Use Your Information

We use the collected data for the following purposes:

- To enhance and personalize your user experience.
- To improve our sales management processes and customer interactions.
- To enable location-based services and route optimization for field sales.
- To provide customer support and resolve any issues related to the App.
- For operational and administrative purposes within Sreema Enterprise.

3. Data Confidentiality and Security

We are fully committed to maintaining the confidentiality of your data:

No Data Sharing:** We do **not** share, sell, or disclose your personal information (including GPS location, mobile number, contacts, camera data) with any third party under any circumstances.
Secure Storage:** All data collected is stored securely, and we implement industry-standard security practices to protect your data from unauthorized access, disclosure, or loss.
Confidentiality:** The information collected within the App remains strictly confidential and is used solely for improving your experience with our services.

4. Data Retention

We retain your data for as long as it is necessary to provide you with services or as required by applicable laws. Once your data is no longer needed, it will be securely deleted or anonymized.

5. User Rights

You have the following rights regarding your data:

Access and Correction:** You can access and update your personal data at any time through the App settings or by contacting us.
Data Deletion:** You can request the deletion of your data by reaching out to our support team. Upon such request, we will delete your data in accordance with legal obligations.
Withdraw Consent:** You can withdraw your consent for location tracking or other permissions by disabling them in your device settings. However, please note that some features of the App may be limited as a result.

6. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected in an updated version within the App, and you will be notified of significant updates. Continued use of the App after changes to the policy constitutes your acceptance of the updated terms.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Sreema Enterprise
Email: support@sreemaenterprise.in
Phone: +91.8420669146

By using the Sreema Enterprise App, you agree to this Privacy Policy and the collection, use, and confidentiality of your data as described above.